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Electronic fares coming to Kamloops transit

The ability to pay via mobile app, debit card, credit card, mobile wallet and reloadable smart card will be here after a fall launch in Victoria
BC Transit2
Transit users will still be able to use cash once electronic payments are introduced on Kamloops buses.

BC Transit will be introducing an electronic payment system — Umo — in Kamloops and elsewhere later this year.

The new system will introduce contactless tap payment methods, including mobile app, debit card, credit card, mobile wallet and reloadable smart card.

Cash will continue to be accepted for those riders who prefer to use it to pay for their fares.

Riders will be able to purchase their desired fare product with their mobile device, through a new web portal or at a retailer and board the bus by simply scanning their mobile device or tapping their card.

BC Transit cited the following benefits of the electronic fare collection system:

• Enabling seamless inter-regional transit by allowing riders to travel across the province with one payment method;

• Improving onboard cleanliness by reducing fare box touchpoints with the implementation of contactless payments;

• Improving service reliability by reducing the demand on transit operators to visually validate and administer fare products aboard the bus;

• Increasing ridership by utilizing the electronic system’s tools to administer promotions and new programs.

The new system will be implemented in transit systems and inter-regional routes in two phases, initially enabling mobile app and reloadable smart card payment methods before payment by credit card, debit card and mobile wallets will be enabled.

The Victoria Regional Transit System has been selected for the system’s pilot project and first transit system implementation and can expect to see the system in place by fall 2022. Other transit systems, including Kamloops, will follow.

The Umo (pronounced “you-mo”) platform was created by Cubic Transportation Systems Inc.

Implementation of the electronic fare system is expected to cost $23.2 million and is being cost-shared by the federal government (50 per cent), the provincial government (40 per cent) and the municipalities (10 per cent).