What goes up must come down -- except in the case of a couple of elevators at Royal Inland Hospital earlier this month.
Two of the hospital's bank of people movers couldn't be called to the lobby when the requisite button was pushed, said Sue Gardner-Clark, health-services director at RIH.
The problem began late on Dec. 8 and the elevators weren't back in service until Dec. 14.
Gardner-Clark said patient safety and appetites were primary concerns, so one elevator was allocated for food-services uses and another for any Code Blue (emergency) situations that required patient transport.
Gardner-Clark said she is unaware of any Code Blue calls during the six days.
Two elevators were made available for the public and a plant-services staff member and porter were brought in to ride the vertical rails to help people get to where they were going and explain the situation.
An extra security guard was also brought in to make the rounds and answer questions about the reduction in travelling options.
Gardner-Clark said people were surveyed during the time period and no concerns were registered. Most people were understanding, she said, noting post-repair, some visitors confessed to missing the elevator operators.