Kamloops Mounties are warning the public of yet another telemarketing scam in which the fraudster claims the victim’s computer has a virus.
In the latest iteration of the scam, which was reported to police, the victim received a phone call from someone claiming to be with a computer company. The caller claimed they had detected a virus or spyware on her computer.
The scammer asked the victim to give them remote access to her computer so they could remove the spyware. The victim gave them access and soon the fraudster had access to her banking and credit card information.
Police have the following tips:
• If you receive a phone call from someone about your computer system’s security status, hang up.
• Never give a stranger remote access to your computer.
• Do not give out your personal, credit card or online account details over the phone unless you made the call and the phone number came from a trusted source.
• Make sure your computer is protected with anti-virus software, but only purchase the software from a source that you know and trust.
• If you think you have provided your account details to a scammer, contact your bank or financial institution immediately.
If you receive a phone call that you suspect is scam, report it to the Canadian Anti-Fraud Centre at 1-888-495-8501.