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Letter: Kamloops Airport needs to work on ride-hailing service

There are no options other than the city’s two cab companies, neither of which seems to care at all about air travellers
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Editor:

I have been to dozens of airports throughout the world, but I have never seen such a horrendous lack of management regarding ground transportation as I have in Kamloops.

Every time I land locally, it is the same.

No cabs. Long waits for cabs. Priority given to certain travellers who have app-savvy technology.

I have had enough and airport management needs to deal with it.

I recently watched a senior start walking amid a temperature of -21 C because an hour after landing, he still could not get a cab.

His journey could have had a tragic outcome.

Meanwhile, there are no services in the airport and the taxi phones are useless.

There are no options other than the city’s two cab companies, neither of which seems to care at all about air travellers.

Where’s Uber, Lyft and other ride-hailing services?

It’s time for airport management to take responsibility for something other than aircraft.

Richard Huber

Kamloops