I really think the city needs to rethink its policy for patrons wanting to use the Tournament Capital Centre.
A friend and I wanted to use the indoor track last week, but we were told we had to first sign in to an account.
After multiple attempts to sign in/set up an account, I gave up. I went back to the cashier, asking if she would just take my money and, if she needed, I could give my driver’s licence information.
She replied that she could not due to a new policy change. I found this extremely frustrating in trying to use the facility.
I can only imagine how difficult it would be for seniors. I really hope the city can rethink this. I cannot see myself returning if the city continues to require this account sign-in, which I couldn’t get to work.